Show Cause Notice Uploaded in “Additional Notices” Tab Without Personal Hearing: Order Set Aside and Remanded.
Issue:
Whether a Show Cause Notice (SCN) and a subsequent order passed under section 73 of the Central Goods and Services Tax Act, 2017 (CGST Act) / Delhi Goods and Services Tax Act, 2017 (DGST Act) are valid if the SCN was uploaded on the GST portal under the “Additional Notices” tab, allegedly without coming to the knowledge of the assessee, and the impugned order was passed without providing an opportunity of personal hearing.
Facts:
For the period of July 2017 to March 2018, a show cause notice (SCN) was issued to the assessee, and thereafter, an impugned order was passed under section 73. The assessee contended that the SCN, which was the basis for the impugned order, was uploaded on the “Additional Notices” tab of the GST portal, and therefore, it did not come to the knowledge of the assessee. Furthermore, the assessee submitted that the impugned order was passed without providing any opportunity of hearing to the assessee.
Decision:
In favor of the assessee (Matter remanded): Citing the precedent in Neelgiri Machinery v. Commissioner Delhi Goods and Service Tax (Delhi), where a similar situation arose (SCN uploaded via the ‘additional notices tab’ leading to a remand), the court decided to set aside the impugned order. The matter was remanded back, with liberty to the assessee to file a reply to the SCN within 30 days. This decision was based on the principle that if the SCN is placed in a less visible or accessible tab on the portal, it can amount to a denial of a proper opportunity for the taxpayer to respond, violating principles of natural justice.
Key Takeaways:
- Effective Service of Notice (Section 169 CGST Act): Section 169 of the CGST Act prescribes various modes for serving notices, including making them available on the common portal. However, judicial pronouncements, like the Neelgiri Machinery case, emphasize that merely uploading a notice on a less prominent or “additional” tab on the GST portal may not constitute proper or effective service, especially if it deprives the assessee of actual knowledge of the notice.
- Fundamental Right to Hearing (Natural Justice): It is a cornerstone of administrative law that an assessee must be given a reasonable opportunity of being heard before any adverse order (like a demand order under Section 73) is passed against them. Passing an order without such a hearing, especially when the assessee claims non-receipt of the SCN due to improper portal upload, is a violation of natural justice.
- Consequences of Procedural Irregularities: Orders passed without proper service of notice or denial of an opportunity to be heard are procedurally flawed and are susceptible to being set aside by appellate authorities or High Courts.
- Remand for Rectification: In such cases, courts often set aside the impugned order and remand the matter back to the adjudicating authority to rectify the procedural lapse, giving the assessee a fresh opportunity to respond to the SCN and be heard. This ensures that the merits of the case are considered after proper due process.
- Assessee’s Vigilance: While this ruling is in favor of the assessee, it also implicitly underscores the need for taxpayers to regularly and thoroughly check all sections and tabs on the GST portal for any communications from the tax authorities to avoid missing important notices.
CM APPL. No. 4360 of 2025
“1. The subject matter of challenge before the High Court was to the legality, validity and propriety of the Notification No.13/2022 dated 5-7-2022 & Notification Nos.9 and 56 of 2023 dated 31-3-2023 & 8-12-2023 respectively.
2. However, in the present petition, we are concerned with Notification Nos.9 & 56/2023 dated 31-3-2023 respectively.
3. These Notifications have been issued in the purported exercise of power under Section 168 (A) of the Central Goods and Services Tax Act. 2017 (for short, the “GST Act”).
4. We have heard Dr. S. Muralidhar, the learned Senior counsel appearing for the petitioner.
5. The issue that falls for the consideration of this Court is whether the time limit for adjudication of show cause notice and passing order under Section 73 of the GST Act and SGST Act (Telangana GST Act) for financial year 2019-2020 could have been extended by issuing the Notifications in question under Section 168-A of the GST Act.
6. There are many other issues also arising for consideration in this matter.
7. Dr. Muralidhar pointed out that there is a cleavage of opinion amongst different High Courts of the country. 8. Issue notice on the SLP as also on the prayer for interim relief, returnable on 7-32025.”
“65. Almost all the issues, which have been raised before us in these present connected cases and have been noticed hereinabove, are the subject matter of the Hon’ble Supreme Court in the aforesaid SLP.
66. Keeping in view the judicial discipline, we refrain from giving our opinion with respect to the vires of Section 168-A of the Act as well as the notifications issued in purported exercise of power under Section 168-A of the Act which have been challenged, and we direct that all these present connected cases shall be governed by the judgment passed by the Hon’ble Supreme Court and the decision thereto shall be binding on these cases too.
67. Since the matter is pending before the Hon’ble Supreme Court, the interim order passed in the present cases, would continue to operate and would be governed by the final adjudication by the Supreme Court on the issues in the aforesaid SLP-4240-2025.
68. In view of the aforesaid, all these connected cases are disposed of accordingly along with pending applications, if any.”
“4. It is the petitioner’s case that he had not received the impugned SCN and, therefore, he had no opportunity to respond to the same. For the same reason, the petitioner claims that he had not appear for a personal hearing before the Adjudicating Authority, which was scheduled on 17.10.2023 and later rescheduled to 30.11.2023 as per the Reminder.
5. The petitioner also states that the impugned SCN, the Reminder and the impugned order are unsigned.
6. Mr. Singhvi, the learned counsel appearing for the respondent, on advance notice, fairly states that the principal issue involved in the present case is squarely covered by the decisions of this Court in M/s ACE Cardiopathy Solutions Private Ltd. v. Union of India & Ors. : Neutral Citation No. 2024:DHC:4108-DB as well as in Kamla Vohra v. Sales Tax Officer Class II/ Avato Ward 52 : Neutral Citation No.2024:DHC:5108- DB.
7. He states that possibly, the petitioner did not had the access of the Notices as they were projected on the GST Portal under the tab ‘Additional Notices & Orders’. He submits that the said issue has now been addressed and the ‘Additional Notices & Orders’ tab is placed under the general menu and adjacent to the tab ‘Notices & Orders’ 8. In view of the above, the present petition is allowed and the impugned order is set aside.
9. The respondent is granted another opportunity to reply to the impugned SCN within a period of two weeks from date. The Adjudicating Authority shall consider the same and pass such order, as it deems fit, after affording the petitioner an opportunity to be heard.
10. The present petition is disposed of in the aforesaid terms.
11. All pending applications are also disposed of.”