Serving notices to an old address despite updated GST registration records violates natural justice.
The Dispute: System Records vs. Physical Service
The Conflict: The Petitioner updated their business address in 2017, and the change was officially reflected in their GST Registration Certificate (Form GST REG-06). However, the Department issued the Show-Cause Notice (SCN), the assessment order, and even the appellate order to the old address.
The Consequence: Because the Petitioner never received the notices, they could not file a reply or attend hearings. An ex parte demand was created. Even when the Petitioner filed an appeal and explicitly pointed out the new address, the Appellate Authority repeated the mistake by sending the final rejection to the old location.
The Judicial Verdict
The High Court quashed the SCN and all subsequent orders, remanding the matter for a fresh start based on these legal findings:
1. Obligation of the “Proper Officer”
The Court held that the Department is “possessed of” the updated address once it is updated on the GST portal. It is the duty of the officer to verify the current registered address in Form GST REG-06 before initiating any proceedings under Section 169.
2. “Effective Service” is Not a Formality
Under Section 169, the goal of “service” is to ensure the taxpayer is actually informed. Sending documents to an obsolete address—despite having the correct one on record—renders the service a “nullity.” This effectively denies the taxpayer the right to a defense (Audi Alteram Partem).
3. Breach of Natural Justice
Since the Petitioner was never legally “served,” the entire proceeding—from the SCN to the Appellate Order—was fundamentally flawed. The Court ruled that such a breach of natural justice cannot be cured by the Appellate Authority simply confirming the order; the entire process must be restarted.
Key Takeaways for Taxpayers
Keep REG-06 Updated: Always ensure your “Principal Place of Business” is updated on the GST portal. If the Department sends a notice to an old address after you’ve updated the portal, the law is on your side.
The “Notice” Defense: If you discover a demand in your electronic liability register but never received the physical or digital notice, check which address the Department used. If it’s an old one, you have strong grounds for a Writ Petition.
Appellate Memo Strategy: When filing an appeal (Form APL-01), always highlight any change in address in the “Statement of Facts.” If the Appellate Authority still sends the order to the old address, it demonstrates a “lack of application of mind,” which is a strong point for further litigation.
Remand Benefit: In this case, the “remand” means the taxpayer gets a fresh opportunity to contest the tax demand on its actual merits, rather than being forced to pay a default demand.