About e-Sahyog of Income tax Department

By | February 27, 2016
(Last Updated On: February 27, 2016)



Income Tax Department (ITD) has launched a new initiative e-Sahyog with a view to reduce compliance cost, especially for small taxpayers. This initiative is in line with the government’s commitment under Digital India to e- enable public services for the benefit of the citizens.

Traditionally, when Income Tax Department (ITD) found mismatch in information shown in the Income Tax Return with the information submitted from third parties in the form of Annual Information Return (AIR), TDS Statement etc., the cases were selected for scrutiny. The list of such mismatch related issues is provided in Annexure1.

e-sahyog is a Pilot Project to provide an online mechanism to resolve mismatches in income Tax return without requiring taxpayers to attend the Income Tax Office.

How to view information and submit response

The taxpayers in whose cases mismatch has been found have been informed by SMS, e-mails and letters. The taxpayer needs to follow these three basic steps:

Step 1: Login to e-filing portal :  Login to e-filing portal at https://incometaxindiaefiling.gov.in and click on “My pending action”.

Step 2: View Information Mismatch : Mismatch Information summary can be viewed under eSahyog tab. Step 3: Submit online response :- Submit online response (Follow Step by Step Guide to eSahyog available on the e-filing portal).

The taxpayer just needs to visit the e-filing website and log in with their user-ID and password for the e-filing portal. On the home screen itself, the taxpayer will get the information about the Return Information Mismatch under the tab “My Pending Actions”. The taxpayer will be provided the information submitted by the taxpayer to the ITD in the Return of Income as well as the information received by the ITD from the third party. The taxpayer will be able to submit online response on the issue. Issue wise instructions are provided in Annexure 2. If the taxpayer needs any further clarification/information, query may be sent to esahyog@incometax.gov.in.

Processing of Response

The responses submitted online by the taxpayers will be processed and if the response and other information are found satisfactory as per automated closure rules, the issue will be closed. The taxpayer can check the updated status by logging in to the e-filing portal

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