Ex-Parte Order Set Aside as Officer Failed to Use Alternative Notice Service Methods After Portal Upload

By | September 20, 2025

Ex-Parte Order Set Aside as Officer Failed to Use Alternative Notice Service Methods After Portal Upload


 Issue

The central issue is whether an ex-parte assessment order is legally valid if the preceding show cause notice was only served by uploading it to the GST portal, and the officer made no further attempts to serve it through other means when no response was received from the taxpayer.


 Brief Facts

The GST department issued a show cause notice to the assessee by simply uploading it to the GST portal. The assessee, being unaware of the notice, did not respond. Subsequently, the department passed an assessment order on an ex-parte basis, without providing an opportunity for a personal hearing to the assessee. The assessee challenged this order on the grounds of violation of principles of natural justice.


 Decision

The court ruled in favor of the assessee, setting aside the ex-parte order and remanding the matter for fresh consideration.

The court observed that merely fulfilling an “empty formality” of uploading a notice does not serve the purpose of the law, which is to ensure a fair hearing. It held that when there is no response from a taxpayer to a notice sent through a particular mode (like the portal), the officer should explore alternative modes of service as prescribed in Section 169(1) of the CGST Act. The court specifically recommended using Registered Post with Acknowledgement Due (RPAD) as a preferable and more effective method to ensure the notice is actually served.


 Key Takeaways

  • Effective Service is Crucial: The responsibility of the tax officer is not just to issue a notice but to ensure it is effectively served. The principles of natural justice demand it.
  • Duty to Use Alternative Modes: If a notice sent via one method (e.g., portal upload) elicits no response, the officer should make a reasonable effort to use other prescribed methods to contact the taxpayer.
  • RPAD as a Preferred Method: Registered post is a reliable method that provides proof of delivery and helps prevent litigation arising from claims of non-receipt of notices.


Disallowance of ITC Under Section 16(4) Quashed Based on Binding Precedent


 Issue

The issue is whether the disallowance of an Input Tax Credit (ITC) claim for being time-barred under Section 16(4) of the CGST Act is legally sustainable.


 Brief Facts

The assessee’s claim for Input Tax Credit (ITC) was rejected by the department. The sole ground for the rejection was that the claim was filed beyond the time limit prescribed in Section 16(4) of the CGST Act and was therefore time-barred.


 Decision

The court ruled in favor of the assessee and quashed the disallowance of the ITC claim.

The court did not undertake a fresh examination of the legal provisions. Instead, it relied on the principle of judicial precedent, noting that the exact same issue had already been decided in a previous common order in the case of Sri Ganapathi Pandi Industries v. Assistant Commissioner (State Tax). As the issue was already covered by a binding precedent of the same court, the disallowance was summarily quashed.


 Key Takeaways

  • Power of Precedent: This case highlights the importance of judicial precedent (stare decisis). A ruling on a point of law by a court becomes binding for all subsequent similar cases within its jurisdiction.
  • Consistency in Law: Following precedents ensures consistency, predictability, and fairness in the application of tax laws.
  • Section 16(4) Under Scrutiny: This ruling is one among many where various High Courts have provided relief to taxpayers against the strict application of the time limit for claiming ITC under Section 16(4), often reading it as procedural rather than mandatory.
HIGH COURT OF MADRAS
Tvl. A. T. Sabuthomas contractor
v.
State Tax Officer, Nilgiris
Krishnan Ramasamy, J.
W.P. No. 32656 of 2025
W.M.P. Nos. 36576 & 36577 of 2025
AUGUST  28, 2025
Mrs. R. Hemalatha for the Petitioner. Mrs. K. Vasanthamala, GA for the Respondent.
ORDER
1. This writ petition has been filed challenging the impugned order dated 17.08.2024 passed by the respondent.
2. Ms.K.Vasanthamala, learned Government Advocate, takes notice on behalf of the respondent. By consent of the parties, the main writ petition is taken up for disposal at the admission stage itself.
3. The learned counsel for the petitioner would submit that the show cause notice was issued by the respondent on 22.05.2024. Subsequently, 3 reminder notices were also issued by the respondent. However, the said notices were uploaded in the GST Portal and no physical copy of the same were served to the petitioner. Hence, being unaware of the said notices, the petitioner failed to file their reply within the time. Under these circumstances, the impugned order came to be passed by the respondent without providing any opportunity of personal hearing to the petitioner. Hence, this petition has been filed.
4. Further, he would submit that one of the issues involved in the present writ petition is with regard to the claim made by the petitioners for ITC, which is barred by limitation in terms of Section 16 (4) of the CGST Act, 2017. He would also submit that the said issue has been squarely covered by the common order dated 17.10.2024 passed in Sri Ganapathi Pandi Industries v. Assistant Commissioner (State Tax)  (Madras)/W.P.Nos.25081 of 2023, etc, whereby, this Court had quashed the impugned order passed by the Department.
5. He would also submit that the petitioner is willing to pay 25% of the disputed tax amount, to the respondent. Hence, he requests this Court to grant an opportunity to the petitioner to present their case before the respondent by setting aside the impugned order.
6. On the other hand, the learned Government Advocate appearing for the respondent would submit that the respondent had duly issued the show cause notice to the petitioner. But the petitioner failed to avail the said opportunity. Further, she has fairly admitted that no opportunity of personal hearing was provided to the petitioner prior to the passing of impugned order. Therefore, she requested this Court to pass appropriate orders.
7. Heard the learned counsel for the petitioner and the learned Government Advocate for the respondent and also perused the materials available on record.
8. In the case on hand, it is evident that the show cause notice was uploaded on the GST Portal Tab. According to the petitioner, he was not aware of the issuance of the said show cause notice issued through the GST Portal and the original of the said show cause notice was not furnished to them. In such circumstances, this Court is of the view that the impugned assessment order came to be passed without affording any opportunity of personal hearing to the petitioner, confirming the proposals contained in the show cause notice.
9. No doubt, sending notice by uploading in portal is a sufficient service, but, the Officer who is sending the repeated reminders, inspite of the fact that no response from the petitioner to the show cause notices etc., the Officer should have applied his/her mind and explored the possibility of sending notices by way of other modes prescribed in Section 169 of the GST Act, which are also the valid mode of service under the Act, otherwise it will not be an effective service, rather, it would only fulfilling the empty formalities. Merely passing an ex parte order by fulfilling the empty formalities will not serve any useful purpose and the same will only pave way for multiplicity of litigations, not only wasting the time of the Officer concerned, but also the precious time of the Appellate Authority/Tribunal and this Court as well.
10. Thus, when there is no response from the tax payer to the notice sent through a particular mode, the Officer who is issuing notices should strictly explore the possibilities of sending notices through some other mode as prescribed in Section 169(1) of the Act, preferably by way of RPAD, which would ultimately achieve the object of the GST Act. Therefore, this Court finds that there is a lack of opportunities being provided to serve the notices/orders etc., effectively to the petitioner.
11. Further, it was submitted by the learned counsel for the petitioner that the petitioner is willing to pay 25% of the disputed tax amount to the respondent.
12. That apart, it was also submitted by the learned counsel for the petitioner that one of the issues involved in this petition is with regard to the claim made by the petitioners for ITC, which is barred by limitation in terms of Section 16 (4) of the CGST Act, 2017. As submitted by the learned counsel for the petitioner, the said issue was already dealt with by this Court in W.P.Nos.25081 of 2023, etc, whereby, this Court, vide common order dated 17.10.2024, had quashed the impugned order passed by the Department. In such view of the matter, this Court is inclined to quash the impugned order only the aspect of aforesaid issue pertaining to Section 16(4) of GST Act. As far as other issues are concerned, this Court is inclined to set aside the impugned order dated 30.06.2023 passed by the respondent. Accordingly, this Court passes the following order:-
(i)The impugned order dated 17.08.2024 is quashed only to the extent of issue relates to the claim made by the petitioner for ITC, which is barred by limitation in terms of Section 16 (4) of the CGST Act, 2017
(ii)As far as other issues are concerned, the impugned order dated 17.08.2024 is set aside and the matter is remanded to the respondent for fresh consideration on condition that the petitioner shall pay 25% of the disputed tax amount to the respondent within a period of four weeks from the date of receipt of a copy of this order. The setting aside of the impugned order will take effect from the date of payment of the said amount.
(ii)The petitioner shall file their reply/objection along with the required documents, if any, within a period of three weeks from the date of payment of amount as stated above.
(iii)On filing of such reply/objection by the petitioner, the respondent shall consider the same and issue a 14 days clear notice, by fixing the date of personal hearing, to the petitioner and thereafter, pass appropriate orders on merits and in accordance with law, after hearing the petitioner, as expeditiously as possible.
13. With the above directions, this writ petition is disposed of. No costs. Consequently, the connected miscellaneous petitions are also closed.
Category: GST

About CA Satbir Singh

Chartered Accountant having 12+ years of Experience in Taxation , Finance and GST related matters and can be reached at Email : Taxheal@gmail.com