Flight Booking on Amazon and Get Cash Back

By | June 5, 2019
(Last Updated On: June 5, 2019)

Flight Booking on Amazon and Get Cash Back

Click here to Book Flight on Amazon

Before flight booking

  1. How do I book my flight?Go to Amazon Pay dashboard Click here and click Flight tickets booking option. You can also search and book your flight by searching Flight booking in the product search bar on the website www.amazon.in (“Amazon.in“).Once you have reached the flight booking page, follow the on-screen instructions to complete your transaction.Note: Currently, we offer only domestic flight bookings. To make flight bookings, you need to login to your account in order to proceed with the booking.
  2. What is an e-ticket?An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. After you book a flight through our website and your booking is confirmed, we email the e-ticket to you. Simply print it out and bring it with you along with a valid government issued photo ID to the airline counter when checking in for your flight. You can also show your e-ticket in your email or the ticket in Your Orders section through your account on Amazon.in of the relevant booking at the airline counter for check-in.
  3. Can I book tickets for infants?Yes, you can book travel for infants under two years of age. Make sure they have valid proof-of-age documents when the infants are checking in, and remember that infants must be accompanied by an adult (i.e. of a person of at least 18 years of age). You cannot book more than one infant per adult.
  4. What is the maximum number of seats I can book?A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travelers / seats you will have to initiate another booking process for the additional travelers.
  5. Can I apply for the GST Invoice?The option to add GST details is available only during booking, on the traveler details screen. Add your GST details and GST address during booking of the flight to receive a GST invoice.
  6. Is it possible to book tickets for another person through my account?Yes, just enter the details of the travelers you want to book for when you are asked to enter traveler details at the time of booking.
  7. I’m not able to see special fares for senior citizens/students/defense personnel. Why?Currently, we are not offering this feature in flight bookings.

During flight booking

  1. I’ve been getting zero flight results on the search page. Why?If you don’t get any flight results, it may either be because we can’t find flights for that route or because there’s no availability of flights for your dates.Note: We currently support domestic flight bookings only.
  2. Where do I enter my frequent flyer number while booking domestic flights?We do not have an option for entering the frequent flier number at the time of booking domestic flights. Please contact your airlines for more information.
  3. How can I apply an offer on my booking?If your transaction meets the eligibility criteria, then the offer will automatically be applied to it. You can also manually enter the promotional code while booking a flight. If an offer gets applied to your transaction, you will be able to review it on the ‘Review Booking’ page before paying for the booking.
  4. I do not have a last name. Is it mandatory to add a last name in the traveler details?It depends on your airlines. Please reach out to the respective airlines for more information regarding this.

After flight booking

  1. What is a cleartrip ID?Cleartrip is our travel partner. All flight bookings made on Amazon will generate a Cleartrip ID. This is Cleartrip’s reference number for booking. If you need to contact Cleartrip customer service team regarding your flight booking on Amazon.in, then you will need to give this ID as a reference. The Cleartrip ID will be provided to you on your booking confirmation screen and notifications upon successful completion of your flight booking transaction.
  2. How do I know my reservation was booked?Once the booking is confirmed, we will send you an email and SMS notification confirming the booking along with a PNR number.You can also download your flight ticket form Your Orders section of your Amazon.in account. Just go to the relevant booking and click the Download e-ticket option.If you need further assistance regarding this, please reach out to our travel partner Cleartrip Customer Service (CS) team at 9004490044 with the Cleartrip ID generated on your booking and available on your e-ticket.
  3. How do I confirm my seat assignments/meals?Currently, we don’t support this feature. Please reach out to your airline directly to check whether you get to choose your seat.
  4. How do I get a boarding pass for an e-ticket?You need to show your e-ticket that has the PNR number at the check-in counter. The airline representative will issue your boarding pass at that time. Alternatively, you can use the self check-in kiosks at the airport, if available, to get a boarding pass.
  5. How do I generate an invoice for my booking?The respective airline will send you an email with the invoice. If you haven’t received the invoice email from your airline, please reach out to them.For more information on this, you can reach out to our travel partner Cleartrip CS team at 9004490044 with the Cleartrip ID generated on your booking.Note: The GST invoice is only issued if you have entered the GST details while booking a flight with us.
  6. How do I find out my baggage limit?You can view this information from the respective flight booking screen in the Your Orderssection of your Amazon.in account by clicking Baggage & Cancellation Policy option.
  7. I misspelt my name in the booking. How do I modify it?We do not support post booking modifications right now. Please reach out to the airline directly.
  8. How do I print my ticket?Download your flight ticket from Your Orders section of your Amazon.in account and print it.
  9. I haven’t received my Amazon Pay cashback / payment instrument based cashback.Please reach out to our travel partner Cleartrip CS team at 9004490044 and provide them the Cleartrip ID. They should be able to assist you further.
  10. How do I cancel a flight reservation?You can cancel your flight booking from Your Orders section by clicking Cancel ticket option. You can check the refund amount before requesting cancellation.
  11. What are the cancellation charges?The cancellation charges depend on the airline, sector, class of booking, and time of cancellation. To know what’s applicable in your case, check the Baggage & Cancellation Policy mentioned on the booking page when you’re making your reservation (in case you missed it, you can always go back to Your Orders for the Cancellation Policy).
  12. How will I get my money back after a cancellation?We will credit the money back to the same payment method you used while making the booking. For example, if you used your credit card, we will make an appropriate charge reversal. If you used your debit card, we will credit the money back to the debit card.
  13. How long does it take to process a refund?Refunds are processed to your payment method within 3-5 business days. In case, you paid for your booking using Amazon Pay balance, the refund would be processed to your Amazon Pay balance in 2 hours.
  14. I still haven’t received my refund.We recommend that you reach out to our travel partner Cleartrip CS team at 9004490044 and provide them the Cleartrip ID. They should be able to assist you further.
  15. Where can I see my refund status?You can check your refund status from Your Orders section by clicking on the relevant booking order.

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