IRS Phone Numbers / Helpdesk
Verify your identity when you call
IRS representatives must verify your identity before discussing your personal information.
Have the following ready when you call:
Individuals
- Social Security numbers (SSN) and birth dates
- Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number
- Filing status – single, head of household, married filing joint, or married filing separate
- Prior-year tax return
- Tax return you’re calling about
- Any correspondence we sent to you
Third parties calling for someone else
- Verbal or written authorization to discuss the account
- Taxpayer’s name, SSN or ITIN
- Tax return you’re calling about
- Valid Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative
- Preparer tax identification number or personal identification number
Third parties calling for a deceased taxpayer
- Death certificate
- Court approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors)
IRS phone number – Call Wait Times
Filing Season
(January – April)
- Telephone service wait times can average 15 minutes. Some telephone service lines may have longer wait times.
- Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.
Post-Filing Season
(May – December)
- Telephone service wait times can average 27 minutes. Some telephone service lines may have longer wait times.
- Telephone service wait times are generally higher on Monday and Tuesday.
Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.
Individuals
800-829-1040
7 a.m. to 7 p.m. local time
Businesses
800-829-4933
7 a.m. to 7 p.m. local time
Non-profit taxes
877-829-5500
8 a.m. to 5 p.m. local time
Estate and gift taxes
866-699-4083
8 a.m. to 3:30 p.m. Eastern time
Excise taxes
866-699-4096
8 a.m. to 6 p.m. Eastern time
Overseas callers
Use IRS International Services page.
Callers who are hearing impaired
TTY/TDD 800-829-4059
Requesting a face-to-face meeting for help
You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations.
You can find the office closest to you with our Taxpayer Assistance Locator tool. Once you find your local office, call 844-545-5640 to schedule an appointment.
IRS offices are closed on federal holidays.
Other Available Help
Certain taxpayers may qualify for free tax assistance.
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