Verify your identity when you call

IRS representatives must verify your identity before discussing your personal information.

Have the following ready when you call:

Individuals

• Social Security numbers (SSN) and birth dates
• Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number
• Filing status – single, head of household, married filing joint, or married filing separate
• Prior-year tax return
• Tax return you’re calling about
• Any correspondence we sent to you

Third parties calling for someone else

• Verbal or written authorization to discuss the account
• Taxpayer’s name, SSN or ITIN
• Tax return you’re calling about
• Valid Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative
• Preparer tax identification number or personal identification number

Third parties calling for a deceased taxpayer

• Death certificate
• Court approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors)

IRS phone number – Call Wait Times

Filing Season
(January – April)

• Telephone service wait times can average 15 minutes. Some telephone service lines may have longer wait times.
• Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.

Post-Filing Season
(May – December)

• Telephone service wait times can average 27 minutes. Some telephone service lines may have longer wait times.
• Telephone service wait times are generally higher on Monday and Tuesday.

Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.

Individuals
800-829-1040
7 a.m. to 7 p.m. local time

Businesses
800-829-4933
7 a.m. to 7 p.m. local time

Non-profit taxes
877-829-5500
8 a.m. to 5 p.m. local time

Estate and gift taxes
866-699-4083
8 a.m. to 3:30 p.m. Eastern time

Excise taxes
866-699-4096
​​​​​8 a.m. to 6 p.m. Eastern time

Overseas callers
Use IRS International Services page. 

Callers who are hearing impaired
TTY/TDD 800-829-4059

Requesting a face-to-face meeting for help
You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations. 

You can find the office closest to you with our Taxpayer Assistance Locator tool. Once you find your local office, call 844-545-5640 to schedule an appointment.

IRS offices are closed on federal holidays.

Other Available Help
Certain taxpayers may qualify for free tax assistance.

Related Post on IRS

USA IRS: What Taxpayers Can Do Now Before Filing Their Return in 2018

USA IRS Reminds Partnerships that Received Extensions for filing Tax Return

USA IRS – 7 Reminders for Taxpayers Filing Their 2016 Tax Returns by Oct. 16

Check IRS News 

USA &; IRS Direct Deposit for Your Tax Refund

USA IRS : IRS Refunds Employer 2018 by employees in 2017 removals are generally tax-free

USA IRS : Tips for Getting Unclaimed 2014 Tax Refunds 

USA IRS : IRS has billions of dollars in refunds for those who did not file a tax return in 2014

USA IRS : IRS scam alert taxpayers refunds 

USA IRS Offers Last-Minute Filing Tips; Use Direct Deposit for Quicker Refunds

USA IRS; Tax Refund Offsets Pay Unpaid Debts

USA-IRS -Claim for refund under FICA

USA-IRS Has Refunds of $1 Billion for Who Have Not Filed 2013 Federal Income Tax Return

phone number to the irs, phone number irs, irs number, toll free irs number, toll free number to the irs, irs contact number, call irs, irs office, customer services irs, irs customer service, irs phone , customer service number irs,irs all center, irs help line, irs contact, income tax department helpline usa, income tax return helpline usa,