NSTEP (National Service and Tracking of Electronic Processes)

NSTEP – National Service and Tracking of  Electronic Processes is another innovative application launched as part of the eCourts Project, which is an collaboration between Case Information Software (CIS), Web portal and Mobile Application. It is a transparent and secure system for transmission of process from one location to another, and shall address delays in process serving particularly for processes beyond jurisdiction.

NSTEP will lead to secured auto generation of processes with unique QR Code through CIS, publishing processes on portal and transmission of processes to other court complexes in the country and ultimately to mobile app of the bailiffs. A facility to send electronic processes directly to registered mail of the addressee by secured mechanism, to upload documents associated with process and facilities like tracking GPS where process is served or otherwise, obtaining photograph and on screen signature after service is provided. Immediate communication of status of service of process to Court and stake holders will be done and there is a secured dedicated system for transmission of processes from one district to another or from one state to another with travel time in seconds. The service will empower litigants with real time information relating to status of service of process and will entail litigants to take immediate follow up action which will reduce delays. The status of service can also be tracked on public portal.