Delhi High Court Quashes Ex Parte Orders Over “Hidden” Additional Notices Tab
In this significant ruling (March 2026), the Delhi High Court addressed a recurring procedural flaw on the GST portal: the placement of critical Show Cause Notices (SCNs) under an obscure “Additional Notices” tab. The court held that such “hidden” service violates the principles of natural justice, especially for the years 2017-18 and 2019-20.
The Dispute: Defective Service vs. Portal Architecture
The Core Issue
The assessee-company challenged several ex parte adjudication orders (orders passed without the taxpayer’s input). The company argued it never received the SCNs because the Department uploaded them exclusively under the ‘Additional Notices and Orders’ tab, rather than the primary ‘Notices’ tab.
The Technical Timeline
The Court identified a critical date in the GST portal’s evolution: January 16, 2024.
Pre-January 16, 2024: The ‘Additional Notices’ tab was not prominently visible to taxpayers, making it nearly impossible to discover notices hidden there.
Post-January 16, 2024: While visibility was improved, many taxpayers continued to rely on the primary notification tab, leading to missed communications.
The Decision: Remand Based on Natural Justice
The High Court ruled in favour of the assessee (Remand), setting aside the tax demands based on the following findings:
Invalid Service (Pre-Jan 16): For the SCN issued when the tab was practically invisible, the Court held that the taxpayer’s grievance of “lack of effective service” was valid. Service of notice is not just about uploading; it is about effective communication.
Meaningful Opportunity (Post-Jan 16): Even for the notice issued after the portal update, the Court observed that since the resulting orders were ex parte and involved significant financial implications, the “ends of justice” required the taxpayer to be given a fair chance to reply.
Remand with Safeguards: The matters were sent back to the Adjudicating Authority (AVATO, Delhi). The Court directed the Department to ensure effective communication of the new hearing dates via email or physical post to prevent a repeat of the procedural lapse.
Key Takeaways for GST Taxpayers
The “Two-Tab” Rule: Taxpayers must now make it a standard practice to check both the ‘Notices and Orders’ tab and the ‘Additional Notices and Orders’ tab on the GST portal at least once a week.
Section 169 Protections: While the law allows service via the portal, this ruling confirms that the portal must be designed in a way that makes notices reasonably discoverable. Technical obscurity can be a valid ground to challenge a demand.
Writ Jurisdiction: If you have received a massive demand for the early years of GST (like 2017-18) without ever seeing the notice, approaching the High Court for a “Remand” is a viable strategy to get your case heard on its merits.
Vires Challenge: The Court notably left the challenge to the validity of notifications (which extended the deadlines for these years) “open,” meaning that larger constitutional battles regarding these time-extensions are still to be decided.
Summary of the Procedural Reset
The High Court has effectively protected the taxpayer from the harsh consequences of a “hidden” portal notice. By setting aside the ex parte orders, the court ensures that the tax liability—if any—is determined after considering the company’s actual records and defense, rather than through a default judgment.
CM APPL. Nos. 10696, 10697 and 10704 OF 2026
| a. | In W.P.(C) 2200/2026, the SCN is dated 23rd September, 2023, i.e., prior to 16th January 2024. In such circumstances, and having regard to the consistent approach adopted by this Court in matters where notices were uploaded only under the ‘Additional Notices Tab’ and were not effectively served, the petitioner’s grievance of lack of effective notice cannot be brushed aside at the threshold. The consequence pleaded is that the petitioner did not file any reply and the proceedings culminated in the impugned order dated 1st December, 2023. |
| b. | In W.P.(C) 2203/2026, the SCN is dated 28th May, 2024, i.e., after 16th January 2024. Even so, the petitioner’s specific case is that the SCN continued to be uploaded under the „Additional Notices Tab’ and was not effectively brought to its knowledge, resulting in non-filing of reply and eventual passing of the impugned order dated 29th August, 2024. In the facts of the present case, and without entering into any adjudication on merits, this Court is of the view that the ends of justice would be met if the petitioner is afforded a meaningful opportunity to submit its reply and be heard, particularly when both petitions are by the same petitioner, the grievance pertains to the manner of portal-based intimation/service and the impugned orders, as a matter of record, have followed upon non-filing of replies. |
| c. | Accordingly, in the interest of justice, and to ensure that adjudication proceeds on merits, the matters deserve to be remanded to the concerned Adjudicating Authority, with appropriate safeguards for effective communication of hearing. |