High Court Quashes GST Demand: Portal-Only Service Invalid After Registration Cancellation

By | March 21, 2026

High Court Quashes GST Demand: Portal-Only Service Invalid After Registration Cancellation

In a significant ruling from March 2026, the Uttarakhand High Court set aside a tax demand, interest, and penalty, emphasizing that the “Common Portal” cannot be the exclusive mode of service once a taxpayer’s registration has been cancelled.


The Legal Dispute: Constructive Service vs. Actual Notice

The Context

The petitioner-firm’s GST registration was cancelled effective from 04.11.2019. Subsequent to this cancellation, the Department initiated proceedings for transactions that occurred prior to the cancellation date.

The Procedural Flaw

The Assistant Commissioner issued a Show Cause Notice (SCN) and served it exclusively by uploading it to the GST portal. When the petitioner failed to respond (as they were no longer checking the portal of a defunct registration), the officer passed an ex parte order confirming the tax demand under the CGST/UKGST Acts.


The Decision: Portal Monitoring is Not Mandatory Post-Cancellation

The High Court ruled in favour of the assessee, quashing the order based on two critical legal pillars:

  • Non-Exclusive Nature of Section 169: While Section 169 of the CGST Act lists “making available on the common portal” as a valid mode of service, the Court held it is not the exclusive mode. The law prescribes multiple alternatives, including registered post, speed post, or email.

  • No Obligation to Monitor: The Court observed that once a registration is cancelled, a taxpayer is not obliged to continue monitoring the portal. Therefore, serving a notice solely through a portal that the taxpayer is no longer expected to use does not constitute “valid service” in the eyes of the law.

  • Section 75(4) Mandate: The Court reiterated that under Section 75(4), a personal hearing is a statutory mandate whenever an adverse decision is contemplated against a taxpayer. Since the SCN was never effectively received, the right to a hearing was automatically denied.


Key Takeaways for Cancelled Businesses

  • Update Contact Details: Even if you cancel your registration, ensure your email address and mobile number on the GST records are current. While the portal-only service was struck down here, service via email is often upheld by courts.

  • The “Post-Cancellation” Shield: This ruling provides a strong defense for businesses facing “Surprise Demands” years after they have shut down. If the department only uploaded the notice to your old GST dashboard, you can challenge the demand on the grounds of “defective service.”

  • Right to Hearing: A personal hearing is not a “favor” from the tax officer; it is a legal requirement. Any order passed without a hearing where an adverse tax liability is created is vulnerable to being quashed in a Writ Petition.


Summary of Service Validity Rules

The Revenue admitted that the SCN was served only through the portal. Because the registration was already cancelled, the High Court found this method insufficient to fulfill the requirements of natural justice. The order was quashed, but the Revenue was given liberty to issue a fresh notice using proper alternative channels (like physical mail or email) and to provide a proper hearing under Section 75(4).

HIGH COURT OF UTTARAKHAND
Jaipal Singh
v.
Commissioner, State Goods and Services Tax commissionerate*
Manoj Kumar Gupta, CJ.
and Subhash Upadhyay, J.
WRIT PETITION (MB) No. 1065 OF 2025
FEBRUARY  12, 2026
Tarun Pande, learned counsel for the Petitioner. Ms. Puja Banga, learned for the Respondent.
JUDGMENT
Manoj Kumar Gupta, C.J.- Heard Sri Tarun Pande, learned counsel for the petitioner and Ms. Puja Banga, learned Brief Holder for the State of Uttarakhand.
2. The petitioner has prayed for quashing of the order dated 16.08.2024 passed by respondent No. 2-Assistant Commissioner, State Tax, Sector-1, Vikas Nagar, Dehradun, Uttarakhand, whereby he has confirmed the demand of Rs. 18,75,970/-, interest Rs. 8,28,474/- and penalty Rs. 95,226/-towards CGST/UKGST. The order was passed in respect of liability incurred in respect of transactions said to have been done before the cancellation of GST Registration of the petitioner-firm with effect from 04.11.2019 vide order reference No. ZA0511190023342.
3. Learned counsel for the petitioner submits that after cancellation of the registration, the notice for the proceedings should have been served on the petitioner-firm by other modes and not only by uploading it on the portal, otherwise, it would not be a valid service. He further submits that after cancellation of the registration of the firm, the firm was not expected to keep accessing the portal and in support of his contentions, learned counsel for the petitioner places reliance on the judgment Nulife Medical Store v. Commissioner, State Goods and Service Tax, Commissionerate [Writ Petition (M/B) No. 701 of 2025, dated 16-9-2025], wherein it has been held that once the registration has been cancelled, the assessee cannot be expected to check the GST portal and service must be effected through alternative mode.
4. The relevant observations, made in the said judgment on the said aspect after taking into consideration the law laid down by the Allahabad High Court in (Ahs Steels v. Commissioner of State Taxes (Allahabad)/Writ Tax No. 1676 of 2024) and Katyal Industries v. State of U.P. 2024: AHC:23697-DB/(Neutral Citation No. 2024: AHC:23697-DB) and other decisions of the Hon’ble Apex Court, are as follows:-
“25. The twin issues which, therefore, arise for determination before this Court are: (i) whether the service of notices exclusively through the GST portal, in the circumstances of the present case where registration of the Petitioner stood cancelled, can be regarded as valid service under Section 169 of the CGST Act; and (ii) whether the impugned order suffers from violation of the statutory mandate under Section 75(4) requiring an opportunity of personal hearing.
26. Section 169 of the CGST Act prescribes multiple modes for valid service of notice, including (a) direct tender to the assessee, manager, authorized representative or family member, (b) registered or speed post or courier; (c) communication through email, (d) making it available on the common portal; and (e) by affixation or publication in a newspaper, if other modes are not practicable. The legislative intent is clear: while making a notice available on the common portal is one permissible method, it is not the exclusive method, and the Department is duty-bound to ensure effective service in a manner that actually communicates the notice to the assessee.
27. In the instant case, the Petitioner’s registration stood cancelled since 2018, and therefore, the Petitioner was not enjoined to monitor the GST portal. The insistence by the Department that portal-based service alone sufficed amounts to imposing a duty on a nonregistered person, which the law does not contemplate. The decisions relied upon by the learned counsel for the Petitioner are directly on point.
28. In light of the above discussion, this Court is persuaded to hold that the Department, in the present case, failed to effect valid service of the notices. The statutory requirement of service under Section 169 has not been satisfied.
29. Section 75(4) of the CGST Act mandates that an opportunity of hearing shall be granted where a request is received in writing or where an adverse decision is contemplated. This provision embodies the principle of audi alteram partem, the right to be heard before an adverse order is passed. The Supreme Court in Radha Krishan Industries v. State of Himachal Pradesh, (2021) 6 SCC 771, while examining the scheme of GST law, underlined that fiscal adjudications must comply strictly with the principles of natural justice, and failure to afford a hearing renders the proceedings vulnerable.”
5. Learned counsel for the revenue does not dispute that Show Cause Notice dated 16.08.2024 was presumably served only by uploading the same on the GST portal and not by any other mode. Consequently, the law laid down in the judgment dated 16.09.2025 passed in WPMB No. 701 of 2025 would squarely apply to the facts of the instant case as well.
6. Accordingly, the impugned order dated 16.08.2024, passed by respondent No. 2-Assistant Commissioner, State Tax, Sector-1, Vikas Nagar, Dehradun, Uttarakhand is hereby quashed. The Revenue is granted liberty to issue a fresh notice to the petitioner and, thereafter, adjudicate the matter in accordance with law. Needless to say that the petitioner shall be granted an opportunity of personal hearing in terms of Section 75(4) of the GST Act, if so desired by the petitioner.
7. The writ petition stands disposed of accordingly.
8. Pending application, if any, also stands disposed of.
Category: GST

About CA Satbir Singh

Chartered Accountant having 12+ years of Experience in Taxation , Finance and GST related matters and can be reached at Email : Taxheal@gmail.com