Post Office Application for the issue of Duplicate Savings Certificates
Based on the provided document, here are the key points for completing and submitting Form NC-29 (Application for the issue of Duplicate Savings Certificates) (103agd12jr… p. 1):
📄 Core Purpose of Form NC-29
- Target Scenarios: Used by certificate holders when physical Savings Certificates (such as NSC or KVP) are lost, stolen, destroyed, mutilated, or defaced (103agd12jr… p. 1).
- Goal: To request the Post Office to issue duplicate Certificate Passbooks or replacement certificates in lieu of the missing or damaged originals (103agd12jr… p. 1). [1]
📝 Key Information Required from the Holder
Applicants must fill out Page 1 with detailed tracking data (103agd12jr… p. 1):
- Certificate Particulars: Name of the scheme, serial numbers, date of issue, denominations, type of holding (Single, Joint A, or Joint B), and the specific registration number (103agd12jr… p. 1).
- Source of Data: Explanation of how the holder managed to ascertain or remember those specific certificate details (103agd12jr… p. 1).
- Identity Slip Status: Indication of whether an identity slip was originally issued (must be attached if available) (103agd12jr… p. 1).
- Circumstances: A clear explanation describing exactly how the theft, loss, or destruction occurred (103agd12jr… p. 1).
- Police Report Details: The date the theft or loss was reported to the Police Station or Post Office, along with the results of any police enquiries (103agd12jr… p. 1).
👥 Identification & Verification Requirements
- Certificate of Identification: Page 2 features an identification block where a recognized identifier must sign, certifying that they know the applicant and witnessed them signing the form (103agd12jr… p. 2).
- Official Verification: The Postmaster verifies the applicant’s signature against the original purchase or transfer records to ensure they match before granting an approval (103agd12jr… p. 2).
⚖️ Post Office Internal Checks & Rules
Before issuing the duplicate certificate, the Post Office verifies the following under standard rules (such as Rule 43 of the POSB Manual Vol II) (103agd12jr… p. 2):
- Undischarged Status: Staff verify from historical records that the original certificate stands un-discharged and has not already been cashed out (103agd12jr… p. 2).
- Indemnity Bond: The holder is typically required to execute a separate Indemnity Bond to safeguard the Post Office against fraudulent dual payouts (103agd12jr… p. 2).
- Fee Payment: A statutory fee of ₹10 per registration must be collected and recorded by the Post Office before processing (103agd12jr… p. 2).
- Final Approval: The file undergoes review by the Postmaster/Sub-Postmaster, with final operational orders authorized by the Head Postmaster (103agd12jr… p. 2). [2, 3]
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