Input tax credit cannot be denied for GSTR-2A mismatches caused by technical portal glitches.
Input tax credit cannot be denied for GSTR-2A mismatches caused by technical portal glitches.
Issue
Whether an input tax credit (ITC) claim can be denied and subjected to interest and a 100% penalty solely because the underlying supplies are not reflected in Form GSTR-2A due to technical glitches on the GST portal.
Facts
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The petitioner availed input tax credit based on valid invoices for the tax period 2017-18.
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The corresponding supplies were not reflected in the petitioner’s Form GSTR-2A because the suppliers faced technical glitches on the portal.
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The tax authorities issued an order denying the ITC, imposing the tax amount along with 18% interest and a 100% penalty under section 74.
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The petitioner challenged this denial, highlighting that the actual receipt of supplies and payment of taxes were legitimate despite the portal mismatch.
Decision
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Held, matter remanded: The issue was decided in favor of the assessee for statistical purposes, and the impugned demand order was quashed.
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Glitches Formally Acknowledged: The court noted that portal and GSTR-2A technical glitches for the initial years of GST implementation are formally recognized by the government under Circular No. 183/15/2022-GST.
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Interest and Penalty Waived Upon Verification: If the assessee satisfies the core statutory conditions for availing credit under section 16, the imposition of interest and penalty is completely unjustifiable.
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Conditional Remand: The matter is remitted to the adjudicating authority to verify the claims using the mechanism prescribed in Circular No. 183. If entitlement is established, no interest or penalty will apply; if the petitioner fails to prove actual receipt or supplier payment, the demands will stand appropriated.
Key Takeaways
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Circular No. 183 is Mandatory: For structural mismatches between GSTR-2A and GSTR-3B during the transitional years of GST (2017-18 and 2018-19), authorities must mandatorily follow the relaxation and verification procedures laid out in Circular No. 183.
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Substantive Compliance Over Portal Errors: The electronic reflection of an invoice in GSTR-2A is a facilitative mechanism. A taxpayer cannot be penalized with a 100% penalty for systemic portal failures if they hold valid physical tax invoices and proof of payment.
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No Automatic Strict Liability: Interest and penalties under section 74 require an element of willful evasion or fraud. A technical mismatch triggered by a portal glitch does not automatically establish tax evasion.
W.M.P. No.27250 and 27251 of 2024

