Failure to File Written Reply Cannot Extinguish Mandatory Right to Personal Hearing Under GST Section 75(4)
Failure to File Written Reply Cannot Extinguish Mandatory Right to Personal Hearing Under GST Section 75(4)
Issue
Whether an adverse adjudication order passed under Section 74 without granting a personal hearing—and by marking “NA” under the hearing details column in notices—is legally sustainable when the assessee fails to submit a written reply.
Facts
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The petitioner, a registered person under the U.P. GST Act, was issued a show cause notice (SCN) under Section 74 proposing an adverse demand.
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The reminder notice issued subsequently recorded “NA” against the date, time, and venue columns prescribed for a personal hearing.
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No personal hearing was offered or conducted by the adjudicating authority prior to passing the final order.
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An adverse order dated April 24, 2024, was passed under Section 74 on account of non-submission of a written reply.
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The petitioner filed a writ petition before the High Court challenging the adjudication order for breach of mandatory statutory procedure and principles of natural justice.
Decision
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The High Court held that Section 75(4) mandates granting an opportunity of personal hearing whenever an adverse decision is contemplated against a taxable person, irrespective of whether a written request was made.
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The High Court held that marking “NA” in the hearing columns of SCNs and reminder notices establishes a pre-emptive and arbitrary denial of the statutory right to an oral hearing.
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The High Court clarified that the GST statute embeds dual, distinct procedural rights: (i) the right to file a written response, and (ii) the right to an oral personal hearing.
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The failure to submit a written reply merely closes the written opportunity; it does not extinguish the independent statutory right to a personal hearing, where the assessee can still raise pure legal or jurisdictional contentions.
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The High Court quashed the impugned order dated April 24, 2024, allowed the writ petition, and remitted the matter back to the Assessing Officer to pass a fresh order after affording a personal hearing.
Key Takeaways
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Mandatory Personal Hearing under Section 75(4): An oral hearing is a mandatory statutory precondition whenever the Revenue contemplates passing an adverse order—it cannot be bypassed administratively.
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Independence of Oral and Written Rights: Written submissions and oral personal hearings are non-substitutable, independent safeguards. Non-filing of a written reply does not forfeit the right to a personal hearing.
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Illegality of “NA” Placeholders: Populating “NA” or leaving blank spaces in the hearing columns of SCNs and reminders constitutes a mechanical pre-determination that vitiates the entire adjudication process.

