PNB Bank RuPay Insurance Program FY 2026-27 for RuPay

PNB Bank RuPay Insurance Program FY 2026-27 for RuPay PMJDY Cards

PNB Bank RuPay Insurance Program FY 2026-27 for RuPay PMJDY Cards from Download

The RuPay Insurance Program for FY 2026-27 extends Personal Accident Insurance coverage for RuPay PMJDY (Pradhan Mantri Jan Dhan Yojana) cardholders from 1st April 2026 to 31st March 2027 (p. 1).

Here are the key points and updates from the official guidelines:

1. Major Update: Change in Insurer

New Insurance Partner: The insurer has officially changed from The New India Assurance Company Limited to The Oriental Insurance Company Limited (p. 1).

2. Plan Structure & Sum Insured

Covered Events: Provides financial compensation for Accidental Death and Permanent Total Disability (PTD) resulting from non-intentional accidents (pp. 1, 9).
Old PMJDY Cards: Accounts opened up to 28th August 2018 qualify for a sum insured of ₹1 Lakh (p. 9).
New PMJDY Cards: Accounts opened from 28th August 2018 onwards qualify for an enhanced sum insured of ₹2 Lakhs (p. 9).
Global Boundaries: Features worldwide coverage with claim compensation paid out in Indian Rupees (p. 9).
Age Limit: Open to all eligible cardholders above 5 years of age (p. 9).

3. Mandatory Transaction Criteria

The 90-Day Window: Cardholders must perform at least one successful financial or non-financial transaction within 90 days prior to the date of the accident (including the accident date itself) (pp. 1, 9).
Eligible Channels: Valid via ATMs, Micro ATMs, POS terminals, E-commerce platforms, or bank Business Correspondents (pp. 1-2).
Strict Exclusion: UPI transactions are explicitly excluded and do not qualify as a valid transaction for insurance eligibility (p. 2).
New Card Exception: Payout remains valid if the accident occurs within the first 90 days of card issuance, bypassing the transaction rule (p. 11).

4. Claim Timelines & Hard-Copy Submission

Claim Intimation: Must be reported via email to rupay@orientalinsurance.co.in within 90 days from the date of the accident (p. 4).
Critical Medical Exception: Intimations beyond 90 days are accepted if the cardholder was delayed due to critical hospitalisation (p. 4).
Document Mailing Deadline: Complete document sets must be physically submitted by post or courier within 60 days from the intimation date (p. 5). Scanned images via email are not accepted (p. 5).
Physical Mailing Address: Sent to: Claim Service Centre Delhi RO 2, The Oriental Insurance Company Ltd., Non Motor Section, 4th Floor, Oriental House, Delhi Gate Metro Station Gate No. 3, A-25/27, Asaf Ali Road, New Delhi – 110002 (p. 4).
Settlement Window: Eligible claims are paid via NEFT within 10 working days from receiving the complete document set (pp. 5, 7).

5. Essential Documentation Checklist

Bank Declaration: Official Annexure D on bank letterhead confirming the 16-digit card number and a verified 90-day transaction log (pp. 10, 18).
Accidental Death Claims: Duly signed claim form, certified Death Certificate, FIR/Police report, Post Mortem report, and Nominee Aadhaar/banking details (pp. 7, 10).
Disability Claims: Discharge card confirming case history, medical certificate specifying the precise duration and percentage of disability, and original investigation reports (pp. 8, 13).