Tribunal Cannot Dismiss Appeal On Merits Solely For Authorised Representative’s Improper Dress Code
Issue
Whether the Income Tax Appellate Tribunal (ITAT) can dismiss an assessee’s appeal on merits during a virtual hearing solely because the Authorised Representative was not dressed in proper attire as prescribed by the Virtual Hearing Standard Operating Procedure (SOP).
Facts
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Virtual Hearing Incident: The assessee’s appeal came up for a virtual hearing before the ITAT.
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Dismissal Grounds: The ITAT dismissed the appeal during the virtual hearing without adjudicating the matter on its merits.
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Reason for Dismissal: The sole ground for dismissal was that the assessee’s Authorised Representative (AR) was not wearing proper dress/attire as required by the SOP for virtual hearings.
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Applicable Rules: Under Rule 24 of the Income Tax (Appellate Tribunal) Rules, 1963, if an appellant or their representative fails to properly appear, the Tribunal must proceed to decide the appeal on merits treating it as a non-appearance, rather than summarily dismissing it.
Decision
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Absence of Statutory Provision: There is no provision under the Income Tax (Appellate Tribunal) Rules, 1963, or the Income-tax Act allowing the dismissal of an appeal based on the dress code of an Authorised Representative.
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Duty to Decide under Rule 24: In the event of a representative’s failure to present themselves properly, the Tribunal ought to have proceeded to decide the matter on its merits by treating it as a case of non-appearance under Rule 24.
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Order Set Aside: The impugned order of the ITAT dismissing the appeal was set aside, and the appeal was restored to its original file and number for fresh adjudication on merits.
Key Takeaways
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Procedural Rules Cannot Override Substantive Justice: Administrative or procedural SOP guidelines (such as dress codes for virtual hearings) cannot be used as a ground to deny an adjudication on the merits of an appeal.
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Strict Scope of Rule 24: Rule 24 of the ITAT Rules requires the Tribunal to adjudicate the appeal on its merits even if the appellant or their representative fails to appear or is barred from appearing due to procedural non-compliance.
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No Statutory Disqualification for Attire: An appeal cannot be dismissed purely on technical or dress-code infractions by an Authorised Representative in a virtual hearing setting.
and MURAHARI SRI RAMAN, J.

