CSB Bank Customer Service Request Form CRF-2 (Branch) Download

The provided document is the CSB Bank Customer Service Request Form for Domestic and NRI Customers (Form CRF-2 / Branch-Version II). This form is used by individual account holders to set up transaction rules, request physical banking records, and register account security updates.

• Aadhaar / UID Linkage: Options to connect your Aadhaar number to your bank account to enable Direct Benefit Transfer (DBT) schemes.
• Standing Instruction (SI) Mandate: Registration fields to schedule recurring internal transfers to a CSB account or automated outbound transfers to another bank using IFSC codes.
• Stop Payment Request: Features to freeze standard or blank cheques by specifying cheque numbers, dates, payee names, and reasons (e.g., lost or stolen).
• Duplicate Records & Cheque Books: Requests for a duplicate Savings Bank (SB) passbook, current/overdraft (CD/OD) account statements, or a fresh cheque book.
• Emergency Card Blocking: A rapid security block section on page 2 to immediately deactivate lost or stolen ATM cards.
• Nomination Management: Dedicated sections to add a new nominee or change an existing nominee, including specific provisions to appoint a guardian if the nominee is a minor.

• Formatting: Write strictly in BLOCK letters only and leave exactly one space blank between different words. Use checkmarks (✓) to select desired services.
• Mandatory Attachments: If you are linking an Aadhaar number, you must attach a self-attested physical copy of your Aadhaar card or official letter.
• Authorization & Delivery: In joint accounts, all joint holders must physically sign the document. New cheque books can be routed to your base branch, registered mailing address, or another specified branch.

For tracking service turn-around times or confirming standard NEFT charges for outside transfers, you can view the complete schedule via CSB Bank Online Banking Services.

If you would like to proceed, please tell me which section of this form you need help completing (e.g., setting up a standing instruction or adding a nominee), and I will provide the step-by-step requirements.

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