Bank of Baroda Customer Request
Bank of Baroda Customer Request Form Download
The Bank of Baroda Customer Request Form serves as a single, versatile application used to manage, update, or modify various aspects of a customer’s banking relationship. [1, 2, 3]
1. Mandatory Core Details
- Header Fields: You must fill in the Bank Name, Branch Name, Date, First Applicant’s Name, Account Number, and Mobile Number (p. 4).
- Selective Updation Rule: You are only required to fill out the specific sections or checkboxes for the services you want to add or update (p. 4).
- Checkbox Counter: At the bottom of the form, you must explicitly count and write the total number of checkboxes you have ticked (p. 6).
2. Available Banking Modifications
The form covers 46 distinct operational requests spread across major banking categories:
- Personal Profile & KYC: Updating address (permanent or correspondence), name or title changes, date of birth correction, and updating PAN or Aadhaar card details for Direct Benefit Transfer (DBT) (p. 4).
- Account Status: Activating a dormant/inoperative account, transferring an account/CIF to another branch, and modifying the account operation mode (e.g., Jointly, Either or Survivor) (p. 4).
- Locker & Nominee Services: Requesting locker allotments, locker closure, or converting a locker from single to joint (p. 6). It also accommodates adding, changing, or deleting nominees using supplementary forms (DA-1, DA-2, DA-3) (p. 5).
- Digital Banking & Cards: Requesting or blocking ATM/Debit cards, activating mobile/phone banking, and resetting internet banking passwords or full transaction rights (pp. 5-6).
- Cheque & Deposit Management: Issuing fresh personalized cheque books, requesting stop-payment on cheques, setting up auto-sweep, or modifying fixed deposit tenures (p. 5).
- Pension Services: Submitting Life Certificates and requesting Pension Certificates or Form 16 (p. 6).
3. Submission Guidelines & Processing Times
- Verification: You must attach self-attested copies of your identity or address proofs (such as PAN, Aadhaar, Passport, or Voter ID) and carry the originals for spot verification at the branch (p. 4).
- Signature: If it is a joint account, signatures from both the primary and secondary account holders are necessary (p. 6).
- Processing TAT: The bank officially processes standard internal requests within 2 working days (p. 6).
- Delivery Window: Physical items like updated cheque books, internet banking kits, or cards will take 7 to 15 working days to reach your registered address (p. 6). Always collect your stamped acknowledgement slip at the counter upon submission (p. 4).
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