Canara Bank Customer Request Form Download

This document is the Canara Bank Customer Request Letter. It is an all-in-one form used exclusively by Savings and Current Account (Proprietorship) customers to request specific account services or report issues (Customer R… p. 1).

• Header & Profile Details: Fields to fill in the branch name, date, account number, customer ID, phone/mobile number, email ID, and PAN (requiring proof) (Customer R… p. 1).
• 1. Cheque Stop Payment: Options to halt payments on an entire lost cheque book range or a specific issued cheque number (Customer R… p. 1).
• 2. Cheque Book Requests: Checkboxes to request a standard cheque book, personalized cheque book, or replacement for a lost requisition slip (Customer R… p. 1).
• 3. Deposit & Funds Transfer Issues: Section to report uncredited or short-credited cash deposits, clearing/outstation cheques, failed RTGS/NEFT transfers, incorrect fee debits, or failed internet banking transactions (Customer R… pp. 1-2).
• 4. Passbook/Statement Services: Options to request a fresh passbook, duplicate passbook/sheet (for specific date ranges), or register an email ID for automated monthly/quarterly statements (Customer R… pp. 2-3).
• 5. Change of Address: Section to update residential or office communication records (requires address proof) or escalate an unexecuted address change request (Customer R… p. 3).
• 6. Debit & Credit Cards: Options to report non-receipt of a card, report a lost card for immediate hotlisting (blocking), flag expired cards, or report ATM cash dispensing failures (Customer R… p. 3).
• 7. Digital Banking Help: Request options for missing User IDs, unlocking a blocked digital profile, or reissuing forgotten passwords for internet, mobile, or telebanking (Customer R… p. 3).
• 8. Deposit Account Maintenance: Fields to correct wrong deposit tenures, fix incorrect interest rates on Fixed/Kamadhenu/Recurring deposits, or update nomination preferences (Customer R… pp. 3-4).
• 9. Tax Deducted at Source (TDS): Requests for TDS or Interest certificates, or reporting wrongful tax deductions despite submitting Form 15G/15H (Customer R… p. 4).
• 10. Pensioner Grievances: Dedicated section to report uncredited pensions, missing PPO copies, un-updated Life Certificates, or unpaid arrears (Customer R… p. 4).
• 11. Standing Instructions: Box to report failures in automated account-to-account funds transfers (Customer R… p. 4).
• 12. Account Modification: Formal requests to update operational features like updating incomplete KYC data, correcting dates of birth, changing minor accounts to major status, or converting individual accounts to joint accounts (Customer R… pp. 4-5).

• Fee Agreement: By signing the form, the account holder gives the bank clear authority to debit any applicable service charges directly from their account (Customer R… p. 1).
• Verification: Separate applications are required for certain tasks, such as ordering a replacement debit card after hotlisting a lost one (Customer R… p. 3).
• Receipt Confirmation: The form includes a detachable acknowledgement slip at the bottom that bank officials must stamp, sign, and hand back to the customer as proof of submission (Customer R… p. 5).

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