GST Seva Kendras resolve complaints related to GST

By | December 9, 2019
(Last Updated On: December 9, 2019)
Ministry of Finance

GST Seva Kendras resolve complaints related to GST

Posted On: 09 DEC 2019

CBECMITRA, a pan-India helpdesk, a national toll-free number and “GST Seva Kendras” have been established to resolve taxpayer grievances relating to Goods & Service Tax (GST).

This was stated by Shri Anurag Singh Thakur, Union Minister of State for Finance & Corporate Affairs, in a written reply to a question in Lok Sabha today.

The Minister further stated that Goods and Services Tax Network (GSTN) has a helpdesk to redress taxpayer grievances regarding the GST portal, which can be accessed through telephonic calls or through Self-Help Grievance Redressal portal (GRP)

Various retail institutions overcharging the customers and producing inflated bills were reported. The details of the complaints reported are as follows:


S. No.Nature of supply / SectorNumber of cases
1.FMCG (Fast Moving Consumer Goods)42
2.Restaurant Services14
3.Sanitary Wares2
4.Entertainment Services / Press / Cinematography6
Category: GST

About CA Satbir Singh

Chartered Accountant having 12+ years of Experience in Taxation , Finance and GST related matters and can be reached at Email :

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