KVB Bank Alternate Channel Transactions Claim Form Download

KVB Bank Alternate Channel Transactions Claim

Based on the provided document pages, here are the key points for the Karur Vysya Bank (KVB) Alternate Channel Transactions Claim Forms:

The application is split into two distinct forms depending on where the problem occurred:

Form M-322 (Page 1): Used specifically for claims involving standard alternate banking channels.
Form M-337 (Page 2): Used exclusively for physical point-of-sale (POS) or online merchant (E-POS) transactional disputes.

You can use this page to file dispute reasons like Transaction Failed, Partially Failed, or Fraudulent transaction across the following categories:

If filing an online shopping or swipe-machine dispute, you must choose only one of these specific scenarios:

Unrecognized Activity: Reporting a transaction you did not participate in. Note: Selecting this will prompt the bank to immediately block your physical card.
Processing Errors: Duplicate charges for a single purchase, or bills run for an incorrect amount.
Merchant Conflicts: Unprocessed refund credits for returned merchandise, or non-delivery of items you paid for.
Product Condition: Received items that were damaged, defective, or not as described.
Double Charging: Paying via alternative means (cash, cheque, or a different card) while your KVB account was still debited.

Both versions require you to supply identical, specific tracking details to start the review:

Base Profile: Your full name, KVB branch name, city, and account number.
Audit Trail: The exact debit card number, transaction date, transaction amount, and official Reference Number(s).
Contact Matrix: Your physical signature, mobile contact number, date, and email ID.

If you are dealing with a dispute, let me know:

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