Adjudication orders and demand notices must be set aside if the initial show cause notice denies a personal hearing.
Adjudication orders and demand notices must be set aside if the initial show cause notice denies a personal hearing.
Issue
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Whether an adjudication order and subsequent demand notice issued under Section 73 are legally sustainable when the originating show cause notice in Form GST DRC-01 explicitly marks the date, time, and venue of a personal hearing as “not applicable,” thereby denying the statutory opportunity of being heard.
Facts
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Proceedings were initiated against the petitioner under the West Bengal GST Act by issuing a show cause notice in Form GST DRC-01.
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The notice required the petitioner to submit a reply within fourteen days.
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However, the Proper Officer omitted the date, time, and venue for a personal hearing in the notice, explicitly marking those specific fields as “not applicable.”
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The petitioner did not file a response to this notice.
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The Proper Officer proceeded to pass an adverse adjudication order and issued a corresponding Demand Notice in Form GST DRC-07.
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The petitioner challenged the entire proceeding through a writ petition, citing a total denial of natural justice and a violation of the statutory mandate to provide an opportunity for a hearing.
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The State defended the action by claiming that the petitioner had actively appeared and participated in the process.
Decision
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The court held that once a show cause notice in Form GST DRC-01 is issued, the petitioner is statutorily entitled to a reasonable opportunity of a personal hearing.
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Marking the personal hearing fields as “not applicable” in the DRC-01 clearly demonstrated the Revenue’s disinclination to grant a hearing, which directly breached the statutory mandate.
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The court ruled that because the initial action was deeply vitiated by this procedural denial, the subsequent proceedings based on it could not be legally sustained.
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Since the assessment was founded on a fundamentally defective show cause notice, the court annulled the entire block of proceedings.
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The court set aside the show cause notice (Form GST DRC-01), the final adjudication order, and the Demand Notice (Form GST DRC-07).
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The court granted the Revenue the liberty to initiate fresh proceedings, provided they afford the petitioner a proper personal hearing, with the statutory limitation period commencing from the date of the new notice.
Key Takeaways
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Mandatory Natural Justice: Under Section 75 of the GST Act, providing an opportunity for a personal hearing is not discretionary. It is a mandatory statutory requirement that must be offered before any adverse order is passed.
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Pre-marked Disabling is Fatal: Actively writing “not applicable” or omitting scheduling details in the foundational show cause notice (DRC-01) invalidates the notice itself, rendering any subsequent demand order legally void.
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Fresh Proceedings with Reset Timelines: When an assessment is quashed due to procedural defects, the Revenue is generally permitted to start afresh. However, they must issue a clean notice and the statutory limitation clock will reset to start from the date of that new notice.

