New RBI Master Circulars on Penalties for bank branches By CA Satbir Singh | July 6, 2018 0 Comment RBI Master Circulars issued on 05.07.18 RBI Master Circular : Penalties for bank branches for customer service performance Master Direction on Currency Distribution & Exchange Scheme (CDES) based on performance in rendering customer service to the members of public Master Direction on Levy of Penal Interest for Delayed Reporting / Wrong Reporting / Non-Reporting of Currency Chest Transactions and Inclusion of Ineligible Amounts in Currency Chest Balances