Use Gemini to help manage Google Workspace for your

Use Gemini to help manage Google Workspace for your organization

We are introducing Admin Assist, bringing two new Gemini-powered capabilities to the Google Admin Console: the Sidepanel and Search Overviews. Designed to simplify complex administrative workflows and troubleshooting, this launch makes managing Google Workspace easier and faster. Admin Assist is available for customers with Google Workspace Business editions only.

Previously, administrators often had to toggle back and forth between different browser tabs, troubleshooting documentation, and the console to manage domain policies. With this update, we are integrating conversational AI assistance directly into your Google Workspace management surface to provide instant, contextual support.

Gemini-powered Sidepanel: Conveniently accessible via the One Google Bar (OGB) on most of the pages of the Admin Console. Super admins can use the sidepanel to get help with complex tasks, learn about administrative best practices, and receive interactive, step-by-step guidance.
Gemini-powered Search Overviews: A proactive search feature that triggers when you ask a question in the main Admin Console search bar. Admin Assist will automatically synthesize Google Workspace Help Center articles into conversational summaries, presenting you with the exact answers you need alongside direct, actionable next steps.

Whether you are looking to audit application usage or investigate configuration drifts, Admin Assist acts as your personal technical co-worker—allowing you to manage your domain securely and efficiently.

Getting started

Super Admins: This feature will be ON by default for Super Admins with eligible Business SKU editions (see ‘Availability’ below). It is not available to Delegated Admins.
End users: There is no end-user setting or impact for this feature, as these capabilities are restricted exclusively to Super Admins at the Google Admin Console.

Rollout pace

Rapid Release and Scheduled Release domains: Available now

Availability

Business: Business Starter, Standard, and Plus

Gemini acts as an AI-powered assistant directly inside the Google Workspace Admin Console to streamline organization management, optimize administrative workflows, and provide interactive troubleshooting support. By embedding conversational AI into the management surface, super admins can execute complex configurations and surface best practices without leaving their dashboard. [1]

Key Admin Features

Gemini-powered Sidepanel: Accessible via the One Google Bar (OGB) on most Admin Console pages, offering real-time, interactive, step-by-step guidance for complex administrative tasks. [1]
Search Overviews: Automatically synthesizes Google Workspace Help Center articles into natural language summaries directly above your search results when you ask questions in the main Admin Console search bar. [1]
Access Controls: Administrators retain full administrative power to turn Gemini connections to user data (like Gmail, Drive, and Calendar) on or off globally or by organizational unit. [2]
Enterprise-Grade Security: Offers comprehensive data confidentiality, ensuring organization-specific data is shielded from AI model training or advertising. [3]

Step-by-Step Management Actions

1. Navigating the Admin Console with Gemini

Open your Google Workspace Admin Console.
Locate the Ask Gemini icon in the upper-right corner of the One Google Bar.
Click it to expand the sidepanel for active troubleshooting, policy generation, or best practice guidelines. [1, 4]

2. Managing Gemini Workspace Extensions

Go to Apps > Additional Google Services > Gemini in your Admin Console.
Locate the setting for Control Gemini App access to Workspace services.
Toggle the app permissions On or Off depending on your company’s data governance needs.
Apply these policies specifically to designated Organizational Units (OUs) if you wish to run a restricted rollout. [2]

3. Utilizing Proactive Admin Assist

Type a complex configuration goal directly into the global search bar (e.g., “How do I set up split delivery routing?”).
Review the generated Search Overview for immediate, actionable steps paired with relevant deep-links into your setup pages. [1]

Comparison of Gemini Add-On Tiers

Feature Capability	Gemini Standard	Gemini Enterprise
Console Assistance	Included	Included
Data Privacy	Excluded from training	Excluded from training
User Cap	Up to 300 users	Unlimited users
Advanced Control	Basic Admin settings	VPC-SC, CMEK, Model Armor
Custom Agents	Pre-built Studio workflows	Custom enterprise AI agents

If you need help setting this up, please let me know:

What specific administrative task you are trying to automate (e.g., onboarding, security rules)?
Which Gemini license tier (Standard or Enterprise) your organization uses?
If you need to restrict AI access for specific departments or organizational units? [2, 3, 5]