Bank of Maharashtra Customer Request
Bank of Maharashtra Customer Request Form Download
The attached document is a comprehensive, 3-page “Customer Request Form” (CRF) issued by the Bank of Maharashtra. (f67abcd8-6… p. 1) It functions as a single-window application slip for existing account holders to modify personal details, change account rules, or request secondary retail banking services. (f67abcd8-6… pp. 1-2)
The key operational components of the form are structured below by service sector:
1. Identity Verification & Profile Updates (Page 1)
This section updates the customer’s Core Identification File (CIF) on the bank’s database: (f67abcd8-6… p. 1)
- KYC & PAN Alignment: Checkboxes to update standard identity documents (PAN, Aadhaar, Passport, Voter ID) (f67abcd8-6… p. 1). It provides dedicated lines to seed or delete Aadhaar data for Direct Benefit Transfer (DBT) welfare purposes (f67abcd8-6… p. 1).
- Demographic Changes: Fields to execute a permanent or correspondence address change, add family names, change a title, or formally modify a legal name (requiring a Gazette Notification or Marriage Certificate) (f67abcd8-6… p. 1).
- Contact Alerts: Direct options to activate or change mobile numbers for SMS alerts and register new Email IDs (f67abcd8-6… p. 1).
2. Account & CIF Modifications (Pages 1 & 2)
These fields alter how a live bank account is managed, handled, or structured: (f67abcd8-6… pp. 1-2)
- Status Changes: Options to transfer an account/CIF to a different branch code, activate a dormant or inoperative account, or upgrade an account from Minor to Major status (f67abcd8-6… p. 1).
- Operational Control: Allows changing the operational mandate (e.g., Self, Either or Survivor, Former or Survivor, Jointly) or updating the old signature to a new pattern (f67abcd8-6… pp. 1-2).
- Product Switching: Checkboxes to alter account variants (e.g., changing regular savings to Salary Packages or converting a standard domestic account to an NRO account) (f67abcd8-6… p. 1).
3. Retail Banking Services (Pages 2 & 3)
This section lets users activate or request individual bank instruments: (f67abcd8-6… pp. 2-3)
- Cheque & Debit Cards: Options to order personalized or non-personalized Rupay/VISA cards, block/unblock lost cards, request new cheque leaves, or log a “Stop Payment” order on a specific cheque number range (f67abcd8-6… pp. 2-3).
- Digital & Passbook Access: Enables setting up an automated Auto-Sweep facility (Saving Plus), activating Mobile/Internet banking transaction rights, and requesting physical duplicate passbooks or email e-statements (f67abcd8-6… pp. 2-3).
- Nomination & Lockers: Structured checkboxes to add, modify, or delete a nominee (via DA-1, DA-2, or DA-3 forms) or apply for locker allotments, locker conversions, and locker surrender keys (f67abcd8-6… pp. 2-3).
4. Specialized Pension Segments (Page 3)
A dedicated module built for senior citizens to manage their retired payouts: (f67abcd8-6… p. 3)
- Life Certificates: Provides a dedicated space to register the mandatory annual Life Certificate using a PPO (Pension Payment Order) number (f67abcd8-6… p. 3).
- Taxation & Grievances: Options to formally request Form 16, extract monthly Pension Slips, or log grievances regarding uncredited monthly balances (f67abcd8-6… p. 3).
Final Security Acknowledgement (Page 3)
To prevent processing fraud, the applicant must explicitly count and write down the total number of checked request boxes on the form before signing (f67abcd8-6… p. 3). The bottom of page 3 features an Acknowledgement Slip detailing that the bank will process profile modifications within 2 working days, while the physical delivery of welcome kits or cheque books will take 7 to 15 working days (f67abcd8-6… p. 3).
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